Jobs at UnLtd
UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Their mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, they help them to realise their potential and creating lasting change.
Find out more about UnLtd at: https://www.unltd.org.uk/
Open job vacancies
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Salary: £56,727 - £62,400 + £3,285 London weighting, if applicable
Job Type: Full time
Job Contract: Permanent
Workplace: Hybrid
Location: Linked to one of UnLtd’s offices in either London, Birmingham or based in Northern Ireland, Scotland or Wales
Application Deadline: 11:59pm, 29th January
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The Head of Systems will lead the team that will support, develop, and manage the systems that help deliver of UnLtd’s service to social entrepreneurs. From raising funds, through to award applications, from event attendance, through to mentor management, the Systems Team will work tirelessly to ensure the systems that support these and other processes, are efficient, easy to use, deliver a great service to our end users, and give UnLtd the data it needs to meet its mission. This role will be supported by and managed three direct reports.
Key Accountabilities
1. Leadership of the Systems Team
• Provide vision and strategic direction on systems to UnLtd.
• Work closely with other senior managers to ensure deployment in systems are appropriate and effective to support the delivery of UnLtd strategic visions.
• Support, coach, and line manage three direct reports – the CRM Manager, the Systems, Support Manager, and the Data Integrity Manager – from objective setting to delivery to high standards, budget, and deadlines, enabling progression.
• Develop annual plans and personal goals and conduct reviews and appraisals in line with the Competency Framework.
• Develop processes for prioritisation/workload management.
2. Strategic management and use of data
• Work alongside Data Integrity Manager to define strategic purpose for data collection and use.
• Develop and maintain systems that give appropriate access to accurate and meaningful data that supports the team’s activities and priorities.
• Ensure data management best practice and quality control of data deliver high quality usable data.
• Ensure data is being managed in compliance with GDPR, working with the Data Protection Officer to identify areas for improvement and review.
• Act as the key point of contact within the organisation for GDPR matters and manage the relationship with the external Data Protection Officer.
3. System improvement and integration
• Identify areas for new or existing system improvement and development.
• Construct and deliver on improvement plans.
• Identify opportunities of system integration and devise and deliver integration plans.
• Provide guidance and support to the CRM Manager specifically, assisting in prioritising workload in line with the system roadmap.
• Assist the CRM Manager in defining a clear system vision and strategy and communicate it across the business.
• Provide thought leadership, sharing technical advice and knowledge with all teams within the organisation, enabling each function to leverage our systems to effectively deliver against their goals.
• Proactively identify functionalities which would help UnLtd optimise our workflows, processes, automation, reports, configuration, etc.
• Be the internal systems “gatekeeper” responsible for the system governance: ensuring that we maintain consistency and controlling changes effectively.
• Be accountable for the systems budget.
4. Process Management and Development:
• Support the System Support Manager to manage the award application process, to include the regular award round processes, feedback/rejection processes, and award payment processes.
• Lead the team to continually review and improve processes that are managed through the systems for which the team are responsible.
• Lead the team’s involvement in preparing the organisation for new award programmes, to include the systems, process, and data elements of programme management.
More details and how to apply
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Salary: £70,644 - £77,709 + £3,285 London weighting, if applicable
Hours: Full time - Permanent contract
Location: Hybrid - London, Birmingham or based in Northern Ireland, Scotland or Wales
Deadline: 11:59pm, 29th January
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Social entrepreneur support is the heart and soul of UnLtd. You’ll be providing strategic direction, people leadership, governance support and thoughtful collaboration across the whole organisation as well as many different external stakeholders. You’ll be involved in the journey of our diverse community of social entrepreneurs, accompanying and amplifying their incredible work.
You will be responsible for the equity, inclusivity, value and impact of our support to 100s of social entrepreneurs every year. Since we were founded in 2002, we have backed over 20,000 leaders making change happen in their communities while building sustainable organisations. Last year over 60% of our awards went to Black, Asian, minority ethnic and/or disabled entrepreneurs. Making sure our award making is inclusive, value adding and efficient is essential.
We are truly ambitious about achieving social change and enhancing our support to leaders with lived experience. Bringing to bear your own experience in grant making, programme leadership and capacity building support, you will deliver these ambitions and enhance our work.
We are always learning with and from our social entrepreneurs. You will continually improve our support offer, so we can develop the confidence, knowledge, skills, networks and resilience of this amazing group even better.
We’re not just providing direct support – a major evolution of our strategy has been to address and break down the barriers social entrepreneurs face. In 2024 and beyond, we are focused on transforming the equity of funding and support – grants, advice and investment. You will be a vital leader of this work.
You will be a highly inclusive and effective people leader, engaging, coaching and inspiring a distributed nationwide team of diverse and talented folk. You will have top level experience creating an open and supportive environment, where people feel safe and connected to one another. This role is also UnLtd’s executive lead on safeguarding, and relevant experience is a must.
Work locations
UnLtd: London
UnLtd: Birmingham
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